• Technology

How to build community through fan engagement

What a fantasy game can bring to a competition when there are reasons to come back and people to play with

Overhead view of the Hexagon Cup court with the stands full.

A poll can gather thousands of responses in an afternoon and leave no community behind. A fantasy game, by contrast, can get a fan preparing for a gameweek, comparing decisions with friends, watching the matches together and wanting to come back for the next one. The difference isn't in the scoring: it's in the bonds and rituals the game makes possible.

A fantasy game can open the door to a community. The community itself appears when people recognise one another, share a story and find a reason to return.

Participation isn't belonging

A participant completes an action. A member of a community recognises a place and the other people within it. They might come back for a friendly rivalry, to help someone make sense of the competition, to talk over a surprise or to defend a choice of their own. None of those behaviours is guaranteed simply by registering users.

Fantasy Premier League helps to see this difference: the gameweeks give the decisions a rhythm and the mini-leagues let you compete with friends and colleagues. The Premier League explains how those leagues are created and shared, as well as the head-to-head match-ups between players. Its current scale is not a promise you can extrapolate to another tournament; what transfers is the architecture of recurrence and relationships.

PwC describes in 2026 how sport is evolving towards experiences that connect match day with the rest of the year. For a shorter competition, the question changes scale: what happens between gameweeks and what will bring the fan back tomorrow or next week.

A fantasy game has to give people reasons to talk

Picking a team isn't enough. The rules have to prompt interesting decisions that are worth recounting: why I signed someone, who I left out, what risk I took and which move changed my standing. Private leagues turn those results into shared stories; a global table on its own tends to leave most people out of the conversation.

The editorial layer brings the game to life. Before each gameweek there can be digestible context, key players and options. During the competition, milestones that make sense live. Afterwards, an explanation of which decisions moved the table. Game and content need each other: without reliable data the game loses credibility; without a narrative the data turns dry.

Late entry matters. A fan who discovers the fantasy game on the third gameweek needs a legitimate way to start: partial leagues, date-based challenges or a chance to learn without feeling knocked out. Designing only for those who arrived first limits the growth of the community.

From a solo game to a community that returns

  • ChoiceI have something at stake
  • Mini-leagueI know my rivals
  • GameweekWe share a moment
  • NarrativeWe have something to talk about

GDN framework · A conceptual reading, with no quantitative data

Community also means care and clear rules

If you allow people to talk, compete in groups or share content, you have to define moderation, conduct, profile visibility, protection of minors where relevant and how disputes or scoring errors are resolved. This is not a legal appendix: it bears directly on trust and on people's appetite to take part.

Nor should sign-up become an excuse to bombard the fan. Communications should bring something tied to their decisions and respect the preferences they have expressed. The sponsor can help explain the game, reward a feat or make meet-ups possible, as long as it doesn't interrupt the bond between fans to ask for data with no clear purpose.

The experience of a fantasy game depends on real rights and operations: access to official results, published rules, incident handling, a calendar, a design that keeps competition fair and a maintenance budget. A pretty prototype is not the same as a season-long product.

Designing the fantasy game as a social experience

MomentWhat the fan doesWhat the property must support
Before the gameweekChooses and talks over their strategyData, rules and editorial context
During the live actionFollows their picks and rivalsClear, reliable updates
AfterwardsCompares results and recounts what happenedExplanation, leagues and recognition
Next dateReturns with a new decisionCalendar, access and late entry

Three signals that go beyond registration

People who come back to make decisions across more than one gameweek.

Mini-leagues with activity and recognisable conversations.

Participation that carries on even when someone isn't winning.

How to tell whether a community is forming

Sign-ups describe acquisition. The rate of teams that return to adjust their selection describes repeat use. Active mini-leagues, invitations, meaningful conversations and participation after a bad result are signals closer to a genuine bond. They need to be measured carefully: a person can open the app many times without interacting with anyone.

A first trial can run across a few gameweeks and keep the audience small. It is worth watching whether the game generates conversation beyond any material reward, and whether the organisation can sustain data, support and content. Only then does it make sense to talk about scale or a year-round platform.

Our view at GDN

At GDN we see fan engagement as a way of extending the thrill of the live event between people, not as a repository of profiles. A fantasy game could connect competition, content and participation in a sequence that returns with every gameweek. To make it real you have to produce the game and also the editorial calendar, the rules and the community experience. We don't present any GDN fantasy game as an already-implemented product without evidence of delivery.

Frequently asked questions

Does a fantasy game create community automatically?

No. It creates recurring decisions. Leagues among people who know each other, conversation, content and operational trust can turn those decisions into relationships.

Does it work for a tournament lasting only a few days?

It can, if the rules are simplified, there are enough milestones to decide on and a way to join late. There is no sense in copying a long season without adapting its rhythm.

Do you need a dedicated app?

It depends on the complexity, the duration and the integrations. Rules, official data, rights, operations and user support all need to be resolved first.

What should a sports property measure?

Beyond sign-ups: return between gameweeks, active mini-leagues, repeated decisions and signs of conversation. Belonging is not the same as opening a screen.